Privacy Policy
Your data security and privacy are fundamental to our operations. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Reliatic collects information necessary to provide our industrial reliability management platform. This includes:
- Account Information: Name, email address, company details, and job title when you create an account
- Technical Data: Asset information, inspection records, maintenance history, and operational data you input into the platform
- Usage Information: Log data, IP addresses, browser types, and interaction patterns with our service
- Communication Records: Support tickets, emails, and other communications with our team
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: Provide, maintain, and improve the Reliatic platform
- Risk Analysis: Perform integrity calculations, risk assessments, and projection analytics
- Customer Support: Respond to inquiries, troubleshoot issues, and provide technical assistance
- Security & Compliance: Detect fraud, ensure platform security, and maintain regulatory compliance
- Product Improvement: Analyze usage patterns to enhance features and develop new capabilities
3. Data Security & Protection
We implement industry-leading security measures to protect your data:
AES-256 Encryption
All data encrypted at rest and in transit using military-grade encryption
SOC 2-Aligned
We follow SOC 2-aligned practices. A formal third-party audit is planned but not yet completed.
Role-Based Access
Granular permission controls ensure users only access authorized data
Audit Logging
Comprehensive logging of all data access and system changes
4. Data Sharing & Disclosure
We do not sell your data. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in platform operations (hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or regulatory authorities
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with advance notice to users)
- With Your Consent: When you explicitly authorize data sharing with third parties
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Portability: Request a copy of your data in a machine-readable format
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Objection: Object to certain processing of your personal information
- Restrict Processing: Request limitation of how we process your data
To exercise these rights, contact us at privacy@reliatic.com
6. Contact & Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or platform notification.
Contact Information
Email: privacy@reliatic.com
Company: Reliatic Platforms Inc.
Data Protection Officer: Available upon request
Questions about our privacy practices? We're here to help.
Back to Platform