Terms of Service

By accessing or using the Reliatic platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all users of the Service, including organizations, individual users, and third-party integrators. By creating an account or using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

• Account Security: Maintaining confidentiality of login credentials and preventing unauthorized access
• Data Accuracy: Ensuring that all technical data, inspection records, and asset information you input is accurate
• Authorized Use: Using the Service only for lawful purposes and in compliance with all applicable regulations
• User Management: Properly managing user permissions and access controls within your organization
• Notification: Promptly notifying us of any unauthorized access or security breaches

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for:

• Asset integrity management and risk-based inspection planning
• Compliance documentation and regulatory reporting
• Preventive maintenance scheduling and inspection planning
• Internal business operations of your organization

You agree not to engage in any of the following prohibited activities:

• Reverse engineering, decompiling, or attempting to extract source code from the Service
• Using the Service to develop competing products or services
• Sharing account credentials or sublicensing access to unauthorized parties
• Attempting to bypass security measures or access restricted areas
• Uploading malicious code, viruses, or harmful content
• Using the Service in violation of applicable laws or regulations
• Excessive API calls or activities that negatively impact platform performance

The Service and its original content, features, and functionality are owned by Reliatic Platforms Inc. and are protected by international copyright, trademark, and other intellectual property laws.

By using the Service, you grant us a limited license to host, process, and analyze your data solely to provide the Service to you.

6.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RELIATIC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, PRODUCTION LOSSES, EQUIPMENT FAILURES, OR SAFETY INCIDENTS, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF RELIATIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.2 Aggregate Liability Cap

6.3 Carve-Outs (Cap Does Not Apply)

The limitations and cap in Sections 6.1 and 6.2 do not apply to:

• (i) Customer's payment obligations to Reliatic under these Terms or any order form;
• (ii) breaches of confidentiality obligations by either party;
• (iii) indemnification obligations for third-party intellectual property infringement claims;
• (iv) liability arising from gross negligence, willful misconduct, or fraud; and
• (v) any liability that cannot be limited or excluded under applicable law (including, where applicable, liability for death or personal injury caused by negligence).

The parties acknowledge that these limitations are an essential element of the bargain between them and that the pricing of the Service reflects this allocation of risk. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions Reliatic's liability is limited to the maximum extent permitted by law.

We reserve the right to suspend or terminate your access to the Service for violation of these Terms. You may terminate your account at any time by contacting support.

• Data Export: Upon termination, you have 30 days to export your data in a standard format
• Data Deletion: After 90 days, we will permanently delete your data from our systems (subject to legal retention requirements)
• Survival: Sections relating to intellectual property, disclaimers, and limitations survive termination

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. Reliatic Platforms Inc. is incorporated in Delaware.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service that cannot be resolved through good-faith negotiation shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in San Francisco County, California, and judgment on the award may be entered in any court of competent jurisdiction. You agree to waive any right to a jury trial or to participate as a plaintiff or class member in any purported class action, collective action, or representative proceeding.